{"id":10098,"date":"2017-09-12T09:22:27","date_gmt":"2017-09-12T02:22:27","guid":{"rendered":"http:\/\/yup.edu.vn\/?p=10098"},"modified":"2017-09-13T09:08:21","modified_gmt":"2017-09-13T02:08:21","slug":"cau-chuyen-hay-ve-bai-hoc-kinh-doanh","status":"publish","type":"post","link":"https:\/\/yup.edu.vn\/en\/cau-chuyen-hay-ve-bai-hoc-kinh-doanh\/","title":{"rendered":"An interesting story with a business lesson"},"content":{"rendered":"<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><strong>1. The First Story<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">The story goes that Korean men are very virile and still have a strong sexual appetite at 70. This also results in very high condom consumption in the country. But there is a problem: buying condoms at a pharmacy is already embarrassing, and doing so at nearly 70 is even more so. Many men therefore face a dilemma, leading to condom sales<span class=\"text_exposed_show\">\u00a0doms stagnated for a while. To address this, pharmacies devised a method: they bundled a box of condoms with a box of bath soap as a free gift and put it on sale. Then, whenever customers came in, they only needed to say, \u201cI want to buy soap,\u201d and the shopkeeper understood what they really needed. This not only spared customers embarrassment but also enabled pharmacies to sell bath soap in addition to condoms.<\/span><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">The interesting lesson from this story is that you must understand not only customer needs but also their behavior, and find creative ways to reach them and meet those needs. To do so, you must carefully study the sociocultural factors and habits of your target customers to develop an appropriate strategy.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><strong>2. The second story<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">In America, they have unusual sales tactics. Go into 7 Elevent for beer and you see 2 packs of Budweiser: 1 pack of 12 cans for $17 and 1 pack of 18 cans for $18. Without thinking, you take the 18-can pack to the checkout. Only afterward do you realize you bought more than usual. Budweiser\u2019s sales suddenly rise by half simply because of its pricing policy. The 12-can pack is merely a SALES PROP.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">This is called UPSELLING through COMBOS. Customers are given choices, but none of the choices is NO.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">Because we like choosing what to buy, rather than being sold to.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><strong>3. The third story<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">What about the iPhone 7? They only sell 32GB, 128GB and 256GB versions.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">With a camera that takes photos and records 4K video, 32GB of storage is too little, and a 64GB version would be more reasonable\u2014but it does not exist. Most people then \u201cstretch\u201d to upgrade to the 128GB version, which costs a full $100 more, allowing Apple to increase sales quite naturally.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">This is called UPSELLING through RAVING FANS. Once someone is a fan, money is no longer an issue.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><strong>4. The fourth story<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">At KFC, when you buy fried chicken, staff offer a tiny Pepsi for 15K. But they always ask: \u2018Would you like to add 3K for a larger cup?\u2019 (The large cup is 2 times the size.) So I nod and choose the large one.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">This is called UPSELLING through CROSS-SELLING. The easiest time to make a sale is just after a customer agrees to buy the first item.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">Remember, Mc Donald simply taught employees to say, \u201cWould you like fries with that?\u201d and sold an extra 4 million kg of fries every day.<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\">\u00a0<\/span><\/p>\n<div id=\"contentPlaceHolder_articleDetails_pnlAuthorLarge\" class=\"author-large\">\n<div>\n<div class=\"detail-content\">\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><strong>Collected<\/strong><\/span><\/p>\n<div id=\"content\">\n<div class=\"hfeed\">\n<div id=\"post-9775\" class=\"hentry post publish post-1 odd author-admin category-article\">\n<div class=\"post-content\">\n<div class=\"entry-content\">\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><a href=\"http:\/\/yup.edu.vn\/en\/article\/\">&gt;&gt; Great Articles on Entrepreneurship<\/a><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><a href=\"http:\/\/yup.edu.vn\/en\/x-startup\/\">&gt;&gt; Business Startup Course<\/a><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><a href=\"http:\/\/yup.edu.vn\/en\/kich-hoat-nang-luong-thanh-cong\/\">&gt;&gt; Success Energy Activation Course<\/a><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><a href=\"http:\/\/yup.edu.vn\/en\/ceo-coach-chuong-trinh-tu-van-kinh-doanh\/\">&gt;&gt; Business Consulting Program<\/a><\/span><\/p>\n<p class=\"post-title entry-title\"><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt;\"><a href=\"http:\/\/yup.edu.vn\/en\/x-startup\/\">&gt;&gt; LEARN BUSINESS ENTREPRENEURSHI<\/a>H<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>1. C\u00e2u chuy\u1ec7n th\u1ee9 nh\u1ea5t Chuy\u1ec7n k\u1ec3 l\u00e0 \u0111\u00e0n \u00f4ng H\u00e0n Qu\u1ed1c r\u1ea5t sung m\u00e3n, \u0111\u1ebfn 70 tu\u1ed5i m\u00e0 h\u1ecd v\u1eabn c\u00f3 nhu c\u1ea7u kh\u00e1 cao v\u1ec1 chuy\u1ec7n ch\u0103n g\u1ed1i. \u0110i\u1ec1u n\u00e0y c\u0169ng k\u00e9o theo l\u01b0\u1ee3ng ti\u00eau th\u1ee5 c\u1ee7a bao cao su t\u1ea1i n\u01b0\u1edbc n\u00e0y r\u1ea5t l\u1edbn. Nh\u01b0ng c\u00f3 m\u1ed9t v\u1ea5n \u0111\u1ec1 l\u00e0, \u0111\u1ebfn ti\u1ec7m [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10099,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134],"tags":[],"class_list":["post-10098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"_links":{"self":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/10098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/comments?post=10098"}],"version-history":[{"count":2,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/10098\/revisions"}],"predecessor-version":[{"id":10102,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/10098\/revisions\/10102"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media\/10099"}],"wp:attachment":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=10098"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/categories?post=10098"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/tags?post=10098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}