{"id":17766,"date":"2026-06-23T16:02:19","date_gmt":"2026-06-23T09:02:19","guid":{"rendered":"https:\/\/yup.edu.vn\/ky-nang-ban-hang-cho-nguoi-moi-quy-trinh-5-buoc-thuc-chien\/"},"modified":"2026-08-24T19:22:07","modified_gmt":"2026-08-24T12:22:07","slug":"ky-nang-ban-hang-cho-nguoi-moi-quy-trinh-5-buoc-thuc-chien","status":"publish","type":"post","link":"https:\/\/yup.edu.vn\/en\/ky-nang-ban-hang-cho-nguoi-moi-quy-trinh-5-buoc-thuc-chien\/","title":{"rendered":"Sales Skills for Beginners: A Practical 5-Step Process That Requires No Innate Talent"},"content":{"rendered":"<h2>K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi m\u1edbi: H\u1ecdc \u0111\u01b0\u1ee3c, kh\u00f4ng ph\u1ea3i sinh ra \u0111\u00e3 c\u00f3<\/h2>\n<p><strong>K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi m\u1edbi ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 luy\u1ec7n t\u1eadp \u0111\u01b0\u1ee3c \u2014 b\u1ea1n kh\u00f4ng c\u1ea7n n\u0103ng khi\u1ebfu b\u1ea9m sinh hay t\u00ednh c\u00e1ch &#8220;n\u00f3i chuy\u1ec7n cu\u1ed1n h\u00fat&#8221; t\u1eeb nh\u1ecf.<\/strong> \u0110i\u1ec1u t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa ng\u01b0\u1eddi b\u00e1n h\u00e0ng gi\u1ecfi v\u00e0 ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u kh\u00f4ng ph\u1ea3i l\u00e0 t\u00e0i n\u0103ng thi\u00ean b\u1ea9m, m\u00e0 l\u00e0 <em>quy tr\u00ecnh r\u00f5 r\u00e0ng v\u00e0 th\u00f3i quen th\u1ef1c h\u00e0nh \u0111\u00fang c\u00e1ch<\/em>.<\/p>\n<p>N\u1ebfu b\u1ea1n \u0111ang b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c b\u00e1n h\u00e0ng \u0111\u1ea7u ti\u00ean, ho\u1eb7c t\u1ef1 kinh doanh m\u00e0 ch\u01b0a bi\u1ebft b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u, b\u00e0i vi\u1ebft n\u00e0y d\u00e0nh cho b\u1ea1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 quy tr\u00ecnh 5 b\u01b0\u1edbc th\u1ef1c t\u1ebf m\u00e0 b\u1ea5t k\u1ef3 ai c\u0169ng c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u2014 ngay t\u1eeb ng\u00e0y \u0111\u1ea7u ti\u00ean.<\/p>\n<blockquote>\n<p><strong>&#8220;B\u00e1n h\u00e0ng gi\u1ecfi kh\u00f4ng ph\u1ea3i l\u00e0 n\u00f3i nhi\u1ec1u \u2014 m\u00e0 l\u00e0 h\u1ecfi \u0111\u00fang, nghe k\u1ef9, v\u00e0 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t cho h\u1ecd.&#8221;<\/strong><\/p>\n<\/blockquote>\n<h2>T\u1ea1i sao nhi\u1ec1u ng\u01b0\u1eddi m\u1edbi th\u1ea5t b\u1ea1i khi b\u1eaft \u0111\u1ea7u b\u00e1n h\u00e0ng?<\/h2>\n<p>Tr\u01b0\u1edbc khi \u0111i v\u00e0o quy tr\u00ecnh, h\u00e3y nh\u00ecn th\u1eb3ng v\u00e0o l\u00fd do hay g\u1eb7p nh\u1ea5t khi\u1ebfn ng\u01b0\u1eddi m\u1edbi &#8220;b\u1ecf cu\u1ed9c&#8221; s\u1edbm:<\/p>\n<ul>\n<li><strong>Kh\u00f4ng c\u00f3 quy tr\u00ecnh:<\/strong> Ti\u1ebfp c\u1eadn kh\u00e1ch theo c\u1ea3m t\u00ednh, kh\u00f4ng bi\u1ebft b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 g\u00ec.<\/li>\n<li><strong>S\u1ee3 b\u1ecb t\u1eeb ch\u1ed1i:<\/strong> Nghe m\u1ed9t c\u00e2u &#8220;kh\u00f4ng c\u1ea7n&#8221; l\u00e0 m\u1ea5t tinh th\u1ea7n ngay.<\/li>\n<li><strong>N\u00f3i qu\u00e1 nhi\u1ec1u v\u1ec1 s\u1ea3n ph\u1ea9m:<\/strong> Li\u1ec7t k\u00ea t\u00ednh n\u0103ng thay v\u00ec gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch.<\/li>\n<li><strong>Kh\u00f4ng theo d\u00f5i sau l\u1ea7n li\u00ean h\u1ec7 \u0111\u1ea7u:<\/strong> G\u1eb7p kh\u00e1ch m\u1ed9t l\u1ea7n r\u1ed3i ch\u1edd h\u1ecd t\u1ef1 quay l\u1ea1i.<\/li>\n<li><strong>K\u1ef3 v\u1ecdng k\u1ebft qu\u1ea3 qu\u00e1 nhanh:<\/strong> B\u00e1n h\u00e0ng c\u1ea7n th\u1eddi gian x\u00e2y d\u1ef1ng l\u00f2ng tin \u2014 kh\u00f4ng c\u00f3 ph\u00edm t\u1eaft.<\/li>\n<\/ul>\n<p>Nh\u1eadn ra m\u00ecnh \u0111ang m\u1eafc l\u1ed7i n\u00e0o kh\u00f4ng? Kh\u00f4ng sao \u2014 \u0111\u00f3 l\u00e0 \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u \u0111\u1ec3 c\u1ea3i thi\u1ec7n. Quy tr\u00ecnh d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u1ea3i quy\u1ebft t\u1eebng v\u1ea5n \u0111\u1ec1 tr\u00ean m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng.<\/p>\n<h2>Quy tr\u00ecnh b\u00e1n h\u00e0ng 5 b\u01b0\u1edbc th\u1ef1c t\u1ebf cho ng\u01b0\u1eddi m\u1edbi<\/h2>\n<h3>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh \u0111\u00fang kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau (Prospecting)<\/h3>\n<p>Sai l\u1ea7m kinh \u0111i\u1ec3n nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi m\u1edbi l\u00e0 c\u1ed1 b\u00e1n cho <em>t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi<\/em>. K\u1ebft qu\u1ea3 l\u00e0 b\u1ea1n t\u1ed1n th\u1eddi gian, n\u0103ng l\u01b0\u1ee3ng m\u00e0 t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n v\u1eabn th\u1ea5p.<\/p>\n<p>Thay v\u00e0o \u0111\u00f3, h\u00e3y tr\u1ea3 l\u1eddi 3 c\u00e2u h\u1ecfi sau tr\u01b0\u1edbc khi ti\u1ebfp c\u1eadn b\u1ea5t k\u1ef3 ai:<\/p>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng l\u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh l\u00e0 ai? (\u0111\u1ed9 tu\u1ed5i, ngh\u1ec1 nghi\u1ec7p, v\u1ea5n \u0111\u1ec1 h\u1ecd \u0111ang g\u1eb7p)<\/li>\n<li>H\u1ecd th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n \u1edf \u0111\u00e2u? (online, offline, n\u1ec1n t\u1ea3ng n\u00e0o)<\/li>\n<li>H\u1ecd \u0111ang c\u1ea7n gi\u1ea3i quy\u1ebft \u0111i\u1ec1u g\u00ec m\u00e0 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh c\u00f3 th\u1ec3 gi\u00fap?<\/li>\n<\/ul>\n<p><strong>V\u00ed d\u1ee5:<\/strong> Gi\u1ea3 s\u1eed b\u1ea1n \u0111ang b\u00e1n kh\u00f3a h\u1ecdc k\u1ef9 n\u0103ng Excel. Thay v\u00ec nh\u1eafn tin cho m\u1ecdi ng\u01b0\u1eddi trong danh b\u1ea1, h\u00e3y t\u1eadp trung v\u00e0o c\u00e1c b\u1ea1n m\u1edbi ra tr\u01b0\u1eddng \u0111ang t\u00ecm vi\u1ec7c v\u0103n ph\u00f2ng \u2014 h\u1ecd c\u00f3 nhu c\u1ea7u r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3 h\u01a1n.<\/p>\n<h3>B\u01b0\u1edbc 2: M\u1edf \u0111\u1ea7u cu\u1ed9c tr\u00f2 chuy\u1ec7n \u2014 \u0110\u1eebng b\u00e1n ngay<\/h3>\n<p>Khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 <em>t\u1ea1o k\u1ebft n\u1ed1i<\/em>, kh\u00f4ng ph\u1ea3i ch\u00e0o h\u00e0ng. C\u00e2u m\u1edf \u0111\u1ea7u c\u1ee7a b\u1ea1n quy\u1ebft \u0111\u1ecbnh kh\u00e1ch h\u00e0ng c\u00f3 ti\u1ebfp t\u1ee5c l\u1eafng nghe hay kh\u00f4ng.<\/p>\n<p>M\u1ed9t c\u00f4ng th\u1ee9c \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 m\u1edf \u0111\u1ea7u hi\u1ec7u qu\u1ea3:<\/p>\n<ul>\n<li><strong>\u0110\u1eb7t c\u00e2u h\u1ecfi v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd<\/strong>, kh\u00f4ng ph\u1ea3i gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/li>\n<li><strong>Th\u1ec3 hi\u1ec7n b\u1ea1n hi\u1ec3u ho\u00e0n c\u1ea3nh c\u1ee7a h\u1ecd<\/strong> \u2014 d\u00f9ng ng\u00f4n ng\u1eef ph\u00f9 h\u1ee3p v\u1edbi nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng.<\/li>\n<li><strong>T\u1ea1o kh\u00f4ng kh\u00ed tho\u1ea3i m\u00e1i<\/strong> \u2014 ng\u01b0\u1eddi ta mua t\u1eeb ng\u01b0\u1eddi h\u1ecd tin v\u00e0 th\u00edch, kh\u00f4ng ph\u1ea3i t\u1eeb ng\u01b0\u1eddi \u0111ang &#8220;ch\u1ed1t \u0111\u01a1n&#8221; h\u1ecd.<\/li>\n<\/ul>\n<p><strong>V\u00ed d\u1ee5 so s\u00e1nh:<\/strong><\/p>\n<p>\u274c <em>&#8220;Ch\u00e0o b\u1ea1n, m\u00ecnh c\u00f3 s\u1ea3n ph\u1ea9m r\u1ea5t t\u1ed1t mu\u1ed1n gi\u1edbi thi\u1ec7u&#8230;&#8221;<\/em><\/p>\n<p>\u2705 <em>&#8220;B\u1ea1n \u0111ang t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng Excel \u0111\u1ec3 xin vi\u1ec7c kh\u00f4ng? M\u00ecnh th\u1ea5y nhi\u1ec1u b\u1ea1n g\u1eb7p kh\u00f3 kh\u0103n \u1edf ch\u1ed7 n\u00e0y l\u1eafm&#8230;&#8221;<\/em><\/p>\n<h3>B\u01b0\u1edbc 3: L\u1eafng nghe v\u00e0 kh\u00e1m ph\u00e1 nhu c\u1ea7u th\u1eadt s\u1ef1<\/h3>\n<p>\u0110\u00e2y l\u00e0 b\u01b0\u1edbc nhi\u1ec1u ng\u01b0\u1eddi b\u1ecf qua nh\u1ea5t \u2014 v\u00e0 c\u0169ng l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t. <strong>Ng\u01b0\u1eddi b\u00e1n h\u00e0ng gi\u1ecfi n\u00f3i \u00edt h\u01a1n 40% th\u1eddi gian c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/strong><\/p>\n<p>M\u1ee5c ti\u00eau c\u1ee7a b\u01b0\u1edbc n\u00e0y l\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c:<\/p>\n<ul>\n<li>Kh\u00e1ch \u0111ang g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec c\u1ee5 th\u1ec3?<\/li>\n<li>H\u1ecd \u0111\u00e3 th\u1eed gi\u1ea3i ph\u00e1p n\u00e0o ch\u01b0a? T\u1ea1i sao ch\u01b0a hi\u1ec7u qu\u1ea3?<\/li>\n<li>\u0110i\u1ec1u g\u00ec quan tr\u1ecdng nh\u1ea5t v\u1edbi h\u1ecd khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh?<\/li>\n<\/ul>\n<p>K\u1ef9 thu\u1eadt \u0111\u01a1n gi\u1ea3n: D\u00f9ng c\u00e2u h\u1ecfi m\u1edf \u2014 b\u1eaft \u0111\u1ea7u b\u1eb1ng <em>&#8220;B\u1ea1n \u0111ang g\u1eb7p kh\u00f3 kh\u0103n g\u00ec&#8230;&#8221;<\/em>, <em>&#8220;\u0110i\u1ec1u b\u1ea1n k\u1ef3 v\u1ecdng nh\u1ea5t l\u00e0&#8230;&#8221;<\/em>, <em>&#8220;L\u00fd do b\u1ea1n quan t\u00e2m \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 n\u00e0y l\u00e0&#8230;&#8221;<\/em><\/p>\n<p>Ghi ch\u00fa l\u1ea1i nh\u1eefng g\u00ec kh\u00e1ch n\u00f3i. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n \u0111\u1ec1 xu\u1ea5t \u0111\u00fang gi\u1ea3i ph\u00e1p, m\u00e0 c\u00f2n cho kh\u00e1ch th\u1ea5y b\u1ea1n <em>th\u1ef1c s\u1ef1 quan t\u00e2m<\/em> \u0111\u1ebfn h\u1ecd.<\/p>\n<h3>B\u01b0\u1edbc 4: Tr\u00ecnh b\u00e0y gi\u1ea3i ph\u00e1p \u2014 N\u1ed1i nhu c\u1ea7u v\u1edbi s\u1ea3n ph\u1ea9m<\/h3>\n<p>Ch\u1ec9 \u0111\u1ebfn b\u01b0\u1edbc n\u00e0y, b\u1ea1n m\u1edbi b\u1eaft \u0111\u1ea7u n\u00f3i v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. V\u00e0 c\u00e1ch tr\u00ecnh b\u00e0y c\u0169ng c\u1ea7n thay \u0111\u1ed5i so v\u1edbi ki\u1ec3u &#8220;gi\u1edbi thi\u1ec7u t\u00ednh n\u0103ng&#8221; th\u00f4ng th\u01b0\u1eddng.<\/p>\n<p>C\u00f4ng th\u1ee9c hi\u1ec7u qu\u1ea3: <strong>V\u1ea5n \u0111\u1ec1 h\u1ecd n\u00f3i \u2192 T\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m \u2192 L\u1ee3i \u00edch c\u1ee5 th\u1ec3 v\u1edbi h\u1ecd<\/strong><\/p>\n<p><strong>V\u00ed d\u1ee5:<\/strong> Gi\u1ea3 s\u1eed b\u1ea1n b\u00e1n d\u1ecbch v\u1ee5 thi\u1ebft k\u1ebf logo cho ng\u01b0\u1eddi m\u1edbi m\u1edf qu\u00e1n:<\/p>\n<p>\u274c <em>&#8220;Logo c\u1ee7a m\u00ecnh c\u00f3 \u0111\u1ed9 ph\u00e2n gi\u1ea3i cao, thi\u1ebft k\u1ebf b\u1edfi designer 5 n\u0103m kinh nghi\u1ec7m&#8230;&#8221;<\/em><\/p>\n<p>\u2705 <em>&#8220;B\u1ea1n n\u00f3i kh\u00e1ch h\u00e0ng hay h\u1ecfi qu\u00e1n m\u00ecnh tr\u00f4ng c\u00f3 uy t\u00edn kh\u00f4ng \u2014 logo chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ngay t\u1eeb l\u1ea7n \u0111\u1ea7u, v\u00e0 m\u00ecnh c\u00f3 th\u1ec3 l\u00e0m trong 3 ng\u00e0y \u0111\u1ec3 b\u1ea1n k\u1ecbp khai tr\u01b0\u01a1ng&#8230;&#8221;<\/em><\/p>\n<p>N\u00f3i ng\u1eafn, n\u00f3i \u0111\u00fang \u0111i\u1ec3m kh\u00e1ch quan t\u00e2m, v\u00e0 \u0111\u1ec3 l\u1ea1i kh\u00f4ng gian cho kh\u00e1ch ph\u1ea3n h\u1ed3i.<\/p>\n<h3>B\u01b0\u1edbc 5: X\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 ch\u1ed1t \u0111\u01a1n t\u1ef1 nhi\u00ean<\/h3>\n<p>T\u1eeb ch\u1ed1i kh\u00f4ng ph\u1ea3i l\u00e0 &#8220;kh\u00f4ng bao gi\u1edd&#8221; \u2014 th\u01b0\u1eddng l\u00e0 &#8220;ch\u01b0a \u0111\u1ee7 thuy\u1ebft ph\u1ee5c&#8221; ho\u1eb7c &#8220;c\u00f2n b\u0103n kho\u0103n \u0111i\u1ec1u g\u00ec \u0111\u00f3&#8221;. Nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0 <em>t\u00ecm ra b\u0103n kho\u0103n \u0111\u00f3<\/em>, kh\u00f4ng ph\u1ea3i c\u00e3i l\u1ea1i hay g\u00e2y \u00e1p l\u1ef1c.<\/p>\n<p>Khi kh\u00e1ch n\u00f3i &#8220;\u0110\u1ec3 m\u00ecnh suy ngh\u0129 th\u00eam&#8221; hay &#8220;H\u01a1i \u0111\u1eaft&#8221;, h\u00e3y th\u1eed:<\/p>\n<ul>\n<li><strong>H\u1ecfi l\u1ea1i \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n:<\/strong> <em>&#8220;B\u1ea1n \u0111ang c\u00e2n nh\u1eafc \u0111i\u1ec1u g\u00ec v\u1eady? M\u00ecnh c\u00f3 th\u1ec3 gi\u1ea3i \u0111\u00e1p th\u00eam kh\u00f4ng?&#8221;<\/em><\/li>\n<li><strong>Kh\u00f4ng \u00e9p bu\u1ed9c:<\/strong> N\u1ebfu kh\u00e1ch th\u1ef1c s\u1ef1 ch\u01b0a s\u1eb5n s\u00e0ng, h\u00e3y l\u1ecbch s\u1ef1 gi\u1eef li\u00ean l\u1ea1c v\u00e0 theo d\u00f5i sau.<\/li>\n<li><strong>Ch\u1ed1t t\u1ef1 nhi\u00ean:<\/strong> Khi kh\u00e1ch \u0111\u00e3 \u0111\u1ee7 th\u00f4ng tin v\u00e0 tin t\u01b0\u1edfng, c\u00e2u ch\u1ed1t \u0111\u01a1n \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0: <em>&#8220;V\u1eady m\u00ecnh ti\u1ebfn h\u00e0nh gi\u00fap b\u1ea1n lu\u00f4n nh\u00e9?&#8221;<\/em><\/li>\n<\/ul>\n<p>Nh\u1edb r\u1eb1ng: <strong>Ch\u1ed1t \u0111\u01a1n t\u1ed1t nh\u1ea5t l\u00e0 khi kh\u00e1ch c\u1ea3m th\u1ea5y \u0111\u00e2y l\u00e0 quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd, kh\u00f4ng ph\u1ea3i v\u00ec b\u1ecb thuy\u1ebft ph\u1ee5c.<\/strong><\/p>\n<h2>Sai l\u1ea7m c\u1ea7n tr\u00e1nh sau khi ch\u1ed1t \u0111\u01a1n<\/h2>\n<p>B\u00e1n h\u00e0ng kh\u00f4ng k\u1ebft th\u00fac khi kh\u00e1ch thanh to\u00e1n. Ng\u01b0\u1eddi m\u1edbi th\u01b0\u1eddng qu\u00ean m\u1ea5t giai \u0111o\u1ea1n sau b\u00e1n h\u00e0ng \u2014 v\u00e0 \u0111\u00e2y ch\u00ednh l\u00e0 l\u00fd do h\u1ecd m\u00e3i ph\u1ea3i t\u00ecm kh\u00e1ch m\u1edbi thay v\u00ec c\u00f3 kh\u00e1ch quay l\u1ea1i v\u00e0 gi\u1edbi thi\u1ec7u th\u00eam.<\/p>\n<ul>\n<li>Theo d\u00f5i tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch sau khi d\u00f9ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5.<\/li>\n<li>H\u1ecfi ph\u1ea3n h\u1ed3i th\u1eadt \u2014 \u0111\u1eebng ch\u1ec9 h\u1ecfi \u0111\u1ec3 l\u1ea5y l\u1eddi khen.<\/li>\n<li>Gi\u1eef li\u00ean l\u1ea1c \u0111\u1ecbnh k\u1ef3 \u2014 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i b\u00e1n g\u00ec, ch\u1ec9 c\u1ea7n chia s\u1ebb th\u00f4ng tin h\u1eefu \u00edch.<\/li>\n<\/ul>\n<p>M\u1ed9t kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u th\u00eam 2\u20133 ng\u01b0\u1eddi kh\u00e1c \u2014 \u0111\u00e2y l\u00e0 k\u00eanh t\u00ecm kh\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 chi ph\u00ed th\u1ea5p nh\u1ea5t m\u00e0 ng\u01b0\u1eddi m\u1edbi kh\u1edfi nghi\u1ec7p hay b\u1ecf qua.<\/p>\n<h2>B\u1eaft tay l\u00e0m ngay \u2014 Checklist th\u1ef1c h\u00e0nh tu\u1ea7n \u0111\u1ea7u ti\u00ean<\/h2>\n<p>\u0110\u1ecdc th\u00ec d\u1ec5, l\u00e0m m\u1edbi kh\u00f3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 checklist c\u1ee5 th\u1ec3 \u0111\u1ec3 b\u1ea1n b\u1eaft \u0111\u1ea7u \u00e1p d\u1ee5ng ngay h\u00f4m nay:<\/p>\n<ul>\n<li>\u2610 <strong>Ng\u00e0y 1:<\/strong> Vi\u1ebft ra 1 \u0111o\u1ea1n m\u00f4 t\u1ea3 kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n (ai, \u1edf \u0111\u00e2u, v\u1ea5n \u0111\u1ec1 g\u00ec).<\/li>\n<li>\u2610 <strong>Ng\u00e0y 2:<\/strong> Vi\u1ebft 3 c\u00e2u m\u1edf \u0111\u1ea7u cu\u1ed9c tr\u00f2 chuy\u1ec7n theo phong c\u00e1ch &#8220;h\u1ecfi v\u1ec1 v\u1ea5n \u0111\u1ec1&#8221; thay v\u00ec gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m.<\/li>\n<li>\u2610 <strong>Ng\u00e0y 3:<\/strong> Th\u1ef1c h\u00e0nh v\u1edbi 1 ng\u01b0\u1eddi quen \u2014 nh\u1edd h\u1ecd \u0111\u00f3ng vai kh\u00e1ch h\u00e0ng v\u00e0 cho ph\u1ea3n h\u1ed3i th\u1eadt.<\/li>\n<li>\u2610 <strong>Ng\u00e0y 4\u20135:<\/strong> Ti\u1ebfp c\u1eadn 3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u1eadt s\u1ef1 \u2014 kh\u00f4ng \u0111\u1eb7t m\u1ee5c ti\u00eau ch\u1ed1t \u0111\u01a1n, ch\u1ec9 \u0111\u1eb7t m\u1ee5c ti\u00eau <em>hi\u1ec3u v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd<\/em>.<\/li>\n<li>\u2610 <strong>Ng\u00e0y 6:<\/strong> Ghi l\u1ea1i nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c \u2014 c\u00e2u h\u1ecfi n\u00e0o hi\u1ec7u qu\u1ea3, ph\u1ea3n \u1ee9ng n\u00e0o b\u1ea1n ch\u01b0a bi\u1ebft x\u1eed l\u00fd.<\/li>\n<li>\u2610 <strong>Ng\u00e0y 7:<\/strong> \u0110i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i th\u1ef1c t\u1ebf v\u00e0 l\u1eb7p l\u1ea1i chu k\u1ef3 tu\u1ea7n t\u1edbi.<\/li>\n<\/ul>\n<blockquote>\n<p><strong>M\u1ee5c ti\u00eau c\u1ee7a tu\u1ea7n \u0111\u1ea7u ti\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng \u2014 m\u00e0 l\u00e0 x\u00e2y d\u1ef1ng th\u00f3i quen th\u1ef1c h\u00e0nh c\u00f3 h\u1ec7 th\u1ed1ng.<\/strong> K\u1ebft qu\u1ea3 s\u1ebd \u0111\u1ebfn t\u1eeb s\u1ef1 l\u1eb7p l\u1ea1i \u0111\u00fang c\u00e1ch.<\/p>\n<\/blockquote>\n<h2>T\u00f3m l\u1ea1i: B\u00e1n h\u00e0ng l\u00e0 k\u1ef9 n\u0103ng \u2014 K\u1ef9 n\u0103ng th\u00ec h\u1ecdc \u0111\u01b0\u1ee3c<\/h2>\n<p>Kh\u00f4ng c\u00f3 ng\u01b0\u1eddi b\u00e1n h\u00e0ng n\u00e0o gi\u1ecfi ngay t\u1eeb ng\u00e0y \u0111\u1ea7u ti\u00ean. \u0110i\u1ec1u t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t l\u00e0 <strong>h\u1ecd c\u00f3 quy tr\u00ecnh r\u00f5 r\u00e0ng v\u00e0 kh\u00f4ng ng\u1eebng c\u1ea3i thi\u1ec7n sau m\u1ed7i l\u1ea7n th\u1ef1c h\u00e0nh<\/strong>.<\/p>\n<p>Quy tr\u00ecnh 5 b\u01b0\u1edbc \u2014 X\u00e1c \u0111\u1ecbnh kh\u00e1ch m\u1ee5c ti\u00eau \u2192 M\u1edf \u0111\u1ea7u \u0111\u00fang c\u00e1ch \u2192 L\u1eafng nghe nhu c\u1ea7u \u2192 Tr\u00ecnh b\u00e0y gi\u1ea3i ph\u00e1p \u2192 X\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 ch\u1ed1t \u0111\u01a1n \u2014 kh\u00f4ng ph\u1ea3i c\u00f4ng th\u1ee9c k\u1ef3 di\u1ec7u. \u0110\u00e2y l\u00e0 khung t\u01b0 duy gi\u00fap b\u1ea1n <em>l\u00e0m \u0111\u00fang vi\u1ec7c theo \u0111\u00fang th\u1ee9 t\u1ef1<\/em>, thay v\u00ec l\u00e0m theo c\u1ea3m t\u00ednh r\u1ed3i t\u1ef1 h\u1ecfi t\u1ea1i sao kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/p>\n<p>N\u1ebfu b\u1ea1n \u0111ang \u1edf giai \u0111o\u1ea1n m\u1edbi b\u1eaft \u0111\u1ea7u v\u00e0 mu\u1ed1n x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng b\u00e0i b\u1ea3n h\u01a1n, h\u00e3y ti\u1ebfp t\u1ee5c theo d\u00f5i c\u00e1c b\u00e0i vi\u1ebft th\u1ef1c ti\u1ec5n t\u1eeb <a href='https:\/\/yupeducation.com'>YUP Education<\/a> \u2014 n\u01a1i ch\u00fang m\u00ecnh chia s\u1ebb ki\u1ebfn th\u1ee9c kinh doanh th\u1ef1c t\u1ebf cho ng\u01b0\u1eddi tr\u1ebb Vi\u1ec7t Nam.<\/p>\n<p>Ch\u00fac b\u1ea1n th\u1ef1c h\u00e0nh t\u1ed1t \u2014 v\u00e0 nh\u1edb r\u1eb1ng, m\u1ed7i cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec1u l\u00e0 m\u1ed9t b\u00e0i h\u1ecdc.<\/p>\n<p><em>\u0110\u1ed9i ng\u0169 YUP Education<\/em><\/p>\n<h2>C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n<h3>K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi m\u1edbi c\u1ea7n h\u1ecdc t\u1eeb \u0111\u00e2u?<\/h3>\n<p>B\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c n\u1eafm quy tr\u00ecnh c\u01a1 b\u1ea3n g\u1ed3m x\u00e1c \u0111\u1ecbnh kh\u00e1ch m\u1ee5c ti\u00eau, m\u1edf \u0111\u1ea7u \u0111\u00fang c\u00e1ch, l\u1eafng nghe nhu c\u1ea7u, tr\u00ecnh b\u00e0y gi\u1ea3i ph\u00e1p v\u00e0 x\u1eed l\u00fd t\u1eeb ch\u1ed1i. Th\u1ef1c h\u00e0nh v\u1edbi ng\u01b0\u1eddi quen tr\u01b0\u1edbc, sau \u0111\u00f3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng th\u1eadt. Kh\u00f4ng c\u1ea7n kh\u00f3a h\u1ecdc \u0111\u1eaft ti\u1ec1n ngay t\u1eeb \u0111\u1ea7u \u2014 th\u1ef1c ti\u1ec5n m\u1edbi l\u00e0 c\u00e1ch h\u1ecdc nhanh nh\u1ea5t.<\/p>\n<h3>L\u00e0m sao \u0111\u1ec3 kh\u00f4ng s\u1ee3 b\u1ecb kh\u00e1ch t\u1eeb ch\u1ed1i khi b\u00e1n h\u00e0ng?<\/h3>\n<p>Hi\u1ec3u r\u1eb1ng t\u1eeb ch\u1ed1i kh\u00f4ng ph\u1ea3i th\u1ea5t b\u1ea1i c\u00e1 nh\u00e2n \u2014 \u0111\u00f3 l\u00e0 th\u00f4ng tin. Kh\u00e1ch n\u00f3i &#8220;kh\u00f4ng&#8221; th\u01b0\u1eddng v\u00ec b\u1ea1n ch\u01b0a gi\u1ea3i th\u00edch \u0111\u1ee7 r\u00f5, ho\u1eb7c h\u1ecd ch\u01b0a \u0111\u1ee7 tin t\u01b0\u1edfng. H\u00e3y h\u1ecfi l\u1ea1i \u0111\u1ec3 hi\u1ec3u l\u00fd do th\u1eadt s\u1ef1 v\u00e0 coi m\u1ed7i l\u1ea7n t\u1eeb ch\u1ed1i l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1ch ti\u1ebfp c\u1eadn.<\/p>\n<h3>Ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i c\u00f3 th\u1ec3 b\u00e1n h\u00e0ng t\u1ed1t kh\u00f4ng?<\/h3>\n<p>Ho\u00e0n to\u00e0n c\u00f3 th\u1ec3. Ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i th\u01b0\u1eddng l\u1eafng nghe t\u1ed1t h\u01a1n \u2014 \u0111\u00e2y l\u00e0 k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i trong b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. B\u00e1n h\u00e0ng gi\u1ecfi kh\u00f4ng \u0111\u00f2i h\u1ecfi b\u1ea1n ph\u1ea3i ho\u1ea1t ng\u00f4n, m\u00e0 c\u1ea7n \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang v\u00e0 th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch.<\/p>\n<h3>M\u1ea5t bao l\u00e2u \u0111\u1ec3 th\u00e0nh th\u1ea1o k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng?<\/h3>\n<p>Kh\u00f4ng c\u00f3 con s\u1ed1 ch\u00ednh x\u00e1c \u2014 ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 th\u1ef1c h\u00e0nh v\u00e0 l\u0129nh v\u1ef1c b\u1ea1n b\u00e1n. Th\u00f4ng th\u01b0\u1eddng, sau 30\u201360 ng\u00e0y th\u1ef1c h\u00e0nh c\u00f3 h\u1ec7 th\u1ed1ng (ti\u1ebfp c\u1eadn kh\u00e1ch th\u1eadt, ghi nh\u1eadn ph\u1ea3n h\u1ed3i, \u0111i\u1ec1u ch\u1ec9nh), b\u1ea1n s\u1ebd th\u1ea5y s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 r\u1ec7t so v\u1edbi ng\u00e0y \u0111\u1ea7u.<\/p>\n<h3>B\u00e1n h\u00e0ng online v\u00e0 offline c\u00f3 quy tr\u00ecnh kh\u00e1c nhau kh\u00f4ng?<\/h3>\n<p>Quy tr\u00ecnh 5 b\u01b0\u1edbc c\u01a1 b\u1ea3n l\u00e0 nh\u01b0 nhau. \u0110i\u1ec3m kh\u00e1c bi\u1ec7t n\u1eb1m \u1edf c\u00f4ng c\u1ee5 v\u00e0 c\u00e1ch truy\u1ec1n t\u1ea3i: online c\u1ea7n n\u1ed9i dung thu h\u00fat v\u00e0 ph\u1ea3n h\u1ed3i nhanh qua tin nh\u1eafn, c\u00f2n offline c\u1ea7n k\u1ef9 n\u0103ng giao ti\u1ebfp tr\u1ef1c ti\u1ebfp v\u00e0 \u0111\u1ecdc ng\u00f4n ng\u1eef c\u01a1 th\u1ec3. N\u1eafm v\u1eefng quy tr\u00ecnh c\u1ed1t l\u00f5i tr\u01b0\u1edbc, sau \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh theo k\u00eanh b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Article\",\n      \"headline\": \"K\u1ef9 N\u0103ng B\u00e1n H\u00e0ng Cho Ng\u01b0\u1eddi M\u1edbi: Quy Tr\u00ecnh 5 B\u01b0\u1edbc Th\u1ef1c Ti\u1ec5n Kh\u00f4ng C\u1ea7n N\u0103ng Khi\u1ebfu B\u1ea9m Sinh\",\n      \"description\": \"K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi m\u1edbi kh\u00f4ng c\u1ea7n n\u0103ng khi\u1ebfu \u2014 ch\u1ec9 c\u1ea7n quy tr\u00ecnh 5 b\u01b0\u1edbc th\u1ef1c t\u1ebf n\u00e0y. \u00c1p d\u1ee5ng ngay h\u00f4m nay \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n hi\u1ec7u qu\u1ea3 h\u01a1n.\",\n      \"author\": {\n        \"@type\": \"Person\",\n        \"@id\": \"https:\/\/taminhtuan.vn\/#person\",\n        \"name\": \"T\u1ea1 Minh Tu\u1ea5n\"\n      },\n      \"publisher\": {\n        \"@type\": \"Organization\",\n        \"@id\": \"https:\/\/inti.foundation\/#org\",\n        \"name\": \"Inti Foundation\"\n      },\n      \"mainEntityOfPage\": \"https:\/\/yup.edu.vn\/ky-nang-ban-hang-cho-nguoi-moi-quy-trinh-5-buoc-thuc-chien\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [\n        {\n          \"@type\": \"Question\",\n          \"name\": \"K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi m\u1edbi c\u1ea7n h\u1ecdc t\u1eeb \u0111\u00e2u?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"B\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c n\u1eafm quy tr\u00ecnh c\u01a1 b\u1ea3n g\u1ed3m x\u00e1c \u0111\u1ecbnh kh\u00e1ch m\u1ee5c ti\u00eau, m\u1edf \u0111\u1ea7u \u0111\u00fang c\u00e1ch, l\u1eafng nghe nhu c\u1ea7u, tr\u00ecnh b\u00e0y gi\u1ea3i ph\u00e1p v\u00e0 x\u1eed l\u00fd t\u1eeb ch\u1ed1i. 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B\u00e0i vi\u1ebft n\u00e0y chia s\u1ebb quy tr\u00ecnh 5 b\u01b0\u1edbc th\u1ef1c t\u1ebf gi\u00fap b\u1ea1n tr\u1ebb m\u1edbi \u0111i l\u00e0m ho\u1eb7c kh\u1edfi nghi\u1ec7p t\u1ef1 tin ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, x\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 ch\u1ed1t \u0111\u01a1n m\u00e0 kh\u00f4ng c\u1ea7n &#8220;m\u00e1u kinh doanh&#8221; t\u1eeb nh\u1ecf.<\/p>","protected":false},"author":13,"featured_media":17767,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134],"tags":[238,239,103,237,228],"class_list":["post-17766","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-ban-hang-cho-nguoi-moi","tag-chot-don","tag-khoi-nghiep","tag-ky-nang-ban-hang","tag-ky-nang-kinh-doanh"],"_links":{"self":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/17766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/comments?post=17766"}],"version-history":[{"count":2,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/17766\/revisions"}],"predecessor-version":[{"id":17786,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/17766\/revisions\/17786"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media\/17767"}],"wp:attachment":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=17766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/categories?post=17766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/tags?post=17766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}