{"id":8734,"date":"2017-04-03T08:53:07","date_gmt":"2017-04-03T01:53:07","guid":{"rendered":"http:\/\/yup.edu.vn\/?p=8734"},"modified":"2017-04-03T08:53:07","modified_gmt":"2017-04-03T01:53:07","slug":"phuong-phap-bien-viec-phuc-tap-thanh-don-gian-cua-sep-toyota","status":"publish","type":"post","link":"https:\/\/yup.edu.vn\/en\/phuong-phap-bien-viec-phuc-tap-thanh-don-gian-cua-sep-toyota\/","title":{"rendered":"The Toyota boss\u2019s method for turning complexity into simplicity"},"content":{"rendered":"

Taiichi Ohno, a former senior Toyota manager, said that whenever he encountered a complex problem, he asked himself 5 \u201cwhy\u201d questions, making the problem much simpler.<\/span><\/strong><\/p>\n

\"why\"<\/a><\/p>\n

We all sometimes struggle to resolve a conflict. But there is a very effective way to solve any problem. Its only drawback is that it makes you seem like a child on a long, exciting journey.<\/span><\/p>\n

The secret to resolving conflict, according to Toyota's late senior manager Taiichi Ohno, is \u2018ask \u201cWhy?\u201d five times in a row\u2019<\/i>. This helps you reach the root cause and learn from difficulties, avoiding repeated foolish or ineffective actions.<\/span><\/p>\n

For this approach to work, do not view conflict as negative, because according to Ohno, \u201cHaving No Problems Is the Biggest Problem\u201d<\/i>.<\/span><\/p>\n

Ohno used concrete examples to solve problems as they arose on the factory floor. If a welding robot stopped operating, the discussion might go like this:<\/span><\/p>\n

1. \u201cWhy did the robot stop?\u201d The circuit overloaded, blowing the fuse.<\/span><\/p>\n

2. \u201cWhy was the circuit overloaded?\u201d The ball bearing ran out of oil, so it seized up.<\/span><\/p>\n

3. \u201cWhy did the bearing run out of oil?\u201d The robot's oil pump did not supply enough oil.<\/span><\/p>\n

4. \u201cWhy didn't that component pump enough oil?\u201d Metal shavings clogged the oil intake.<\/span><\/p>\n

5. \u201cWhy was the intake clogged with metal shavings?\u201d Because the pump had no filter.<\/span><\/p>\n

Toyota still uses this tactic, but it has spread widely beyond automobile manufacturing. Entrepreneur Eric Ries treats it as an investment strategy in his book The Lean Startup. The world's largest investment fund, Bridgewater, also uses it as a central management principle.<\/span><\/p>\n

This method works because it forces people to understand a problem before trying to solve it, whereas many of us focus only on how the problem looks: \u201cThis technique is especially useful because it helps us dig beneath facts and information to reach emotions and, ultimately, the values and motives that truly drive each person\u2019s actions.\u201d<\/i>, psychologist Liane Davey said.<\/span><\/p>\n

Imagine the following situation: You have just delivered a PowerPoint presentation and gone slightly over the allotted time. The client has prior plans and cannot hear your full proposal. You or your superior may then ask questions like these:<\/span><\/p>\n

1. \u201cWhy couldn't the customer hear my entire proposal?\u201d Because I did not have enough time.<\/span><\/p>\n

2. \u201cWhy didn't you have enough time?\u201d Because I was a little long-winded when presenting the slides.<\/span><\/p>\n

3. \u201cWhy was your presentation long-winded?\u201d Because I did not rehearse the night before.<\/span><\/p>\n

4. \u201cWhy didn't you rehearse beforehand?\u201d Because I was busy with some things with my friend and had a lot to do all day yesterday.<\/span><\/p>\n

5. \u201cWhy did you let yourself get tied up with other things on the day before an important presentation?\u201d<\/span><\/p>\n

Answers to question 5 may vary. For example: \u2018Because I could not determine the priorities among the issues in my work and life.\u2019<\/i>, or \u2018Because I wanted to control everything, I did not ask others to help handle the remaining tasks.\u2019<\/i>, or \u2018Because I knew I was not a good speaker, yet instead of asking someone else to present or help me practice, I made a complete mess of everything myself.\u2019<\/i>.<\/span><\/p>\n

Whatever the answer, knowing the root cause of the problem is essential if you want to solve it.<\/span><\/p>\n

Collected<\/span><\/p>\n

>> Great Articles on Entrepreneurship<\/a><\/span><\/p>\n

>> Business Startup Course<\/a><\/span><\/p>\n

>> Success Energy Activation Course<\/a><\/span><\/p>\n

>> Business Consulting Program<\/a><\/span><\/p>","protected":false},"excerpt":{"rendered":"

Taiichi Ohno, m\u1ed9t c\u1ef1u qu\u1ea3n l\u00fd c\u1ea5p cao c\u1ee7a Toyota cho r\u1eb1ng m\u1ed7i khi \u00f4ng g\u1eb7p v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, \u00f4ng \u0111\u1ec1u t\u1ef1 h\u1ecfi m\u00ecnh 5 c\u00e2u h\u1ecfi “t\u1ea1i sao” t\u1eeb \u0111\u00f3 v\u1ea5n \u0111\u1ec1 tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n h\u01a1n nhi\u1ec1u. Ch\u00fang ta ai c\u0169ng c\u00f3 l\u00fac g\u1eb7p kh\u00f3 kh\u0103n khi ph\u1ea3i gi\u1ea3i quy\u1ebft m\u1ed9t xung […]<\/p>\n","protected":false},"author":1,"featured_media":8736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134],"tags":[],"class_list":["post-8734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"_links":{"self":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/8734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/comments?post=8734"}],"version-history":[{"count":1,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/8734\/revisions"}],"predecessor-version":[{"id":8737,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/8734\/revisions\/8737"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media\/8736"}],"wp:attachment":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=8734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/categories?post=8734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/tags?post=8734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}