{"id":970,"date":"2013-09-10T10:54:08","date_gmt":"2013-09-10T03:54:08","guid":{"rendered":"http:\/\/yup.edu.vn\/?p=970"},"modified":"2026-10-01T01:15:37","modified_gmt":"2026-09-30T18:15:37","slug":"cau-chuyen-khoi-nghiep-cua-ong-chu-chuoi-khach-san-bon-mua-noi-tieng-bac-nhat-the-gioi","status":"publish","type":"post","link":"https:\/\/yup.edu.vn\/en\/cau-chuyen-khoi-nghiep-cua-ong-chu-chuoi-khach-san-bon-mua-noi-tieng-bac-nhat-the-gioi\/","title":{"rendered":"THE STARTUP STORY OF THE OWNER OF FOUR SEASONS, ONE OF THE WORLD'S MOST FAMOUS HOTEL CHAINS"},"content":{"rendered":"

\"4-mua1-300x171\"<\/a><\/p>\n

The young man who had endured a difficult childhood, moving house 15 times in his first 16 years, finally achieved real success through an impressive philosophy of life and action.<\/p>\n

At 29, young Issadore \u2018Issy\u2019 Sharp started a hotel business that later became Four Seasons, one of the world\u2019s most successful hotel chains.<\/p>\n

The Four Seasons hotel chain now employs a total of 33 thousand people across all countries. Annual revenue exceeds USD 3 billion.<\/p>\n

The young man who had endured a difficult childhood, moving house 15 times in his first 16 years, had achieved a great deal.<\/p>\n

Issadore \u201cIssy\u201d Sharp turns 80 this year. He was born on 08\/10\/1931. His father was a Polish Jew who moved to Palestine in 1920, then to Canada 5 years later, where he worked as a builder.<\/p>\n

Isadore Sharp studied hard and gained admission to the architecture department of Ryerson Polytechnical Institute in Toronto, Canada.<\/p>\n

Isadore Sharp consistently proved himself an outstanding student in his department, with grades always among the highest. After finishing his studies, he returned to help with his father's business.<\/p>\n

From 1930 to 1940, using his accumulated capital and experience, he bought old houses, renovated them, and sold them for profit. This was also why Issadore \u2018Issy\u2019 Sharp\u2019s family moved constantly.<\/p>\n

The opportunity to befriend the founders of the Shoppers Drug Mart pharmacy chain came when his sister married Eddie Creed, owner of a major Toronto fashion store.<\/p>\n

Issadore Sharp's ambition to establish a hotel faced a difficult reality: insufficient capital. Only after tremendous effort did the young man obtain the necessary funds.<\/p>\n

Isadore (Issy) Sharp had no plans to enter the hotel business on a large scale when, as a young architect and civil engineer, he worked with his father to build his first hotel. During the 1960s, he opened 3 hotels named Four Seasons. His experience paved the way for a new kind of hotel that placed guests at the center.<\/p>\n

The First Days<\/strong><\/p>\n

The Year 1961<\/p>\n

With an investment of USD 1.5 million and 126 rooms, the first Four Seasons hotel opened on the first day of spring in 1961 in a central Toronto area known for prostitution and many homeless people, but thanks to creating a luxurious atmosphere and very distinctive d\u00e9cor.<\/p>\n

It took Issy Sharp 5 years to persuade others to support his view. From the start, this 125-room hotel under the Four Seasons brand had its own distinctive service style.<\/p>\n

The hotel was near the Canadian broadcasting company, attracting many of its employees after work. This also marked the beginning of Four Seasons' association with famous and influential people worldwide.<\/p>\n

Issy Sharp, who helped build the hotel with his first partners Murray Koffler, Max Sharp, Eddie Creed and Fred Eisen, said: \u201cWe opened the hotel with a simple principle: treat every customer as a special guest.<\/p>\n

\"4mua-2-300x171\"<\/a><\/p>\n

The Year 1963<\/p>\n

Four Seasons opened its 2nd hotel, Toronto\u2019s Inn on the Park. The architect was the same person who had designed its first hotel 2 years earlier. Located on a hill, with one of the city's best restaurants and an urban resort style, the hotel was an immediate business success.<\/p>\n

By the late 1960s, the company opened its 3rd hotel, paving the way for expansion in the 1970s.<\/p>\n

The 1970s \u2013 Service quality comes first<\/strong><\/p>\n

The 1970s began with an important milestone: Four Seasons opened a hotel in London, United Kingdom. It laid the foundation for the group's future direction and introduced many services that later became common across Four Seasons hotels worldwide.<\/p>\n

In 1970, the Inn on the Park London, later renamed the Four Seasons Hotel London, opened during a boom in transatlantic travel. At a meeting in the mid-1960s, Issy Sharp met a British family with land in Hyde Park and a plan to build a hotel.<\/p>\n

The family felt London already had enough large hotels and wanted to create a specialized no-frills alternative offering guests 3 luxuries: good bathrooms, good beds, and room security. Some standard hotel amenities, such as coffee makers or telephones, are unlikely to be found in this type of hotel; many travelers see it as a budget option for their holidays.<\/p>\n

Sharp, however, offered a different view: \u201cA truly friendly hotel. Not for dukes, but for customers who want to be served that way, without the formality of conventional large hotels.\u201d<\/p>\n

His British partner was truly convinced. After competing with established hotel names such as the Savoy, the new hotel was always fully booked, and London\u2019s Inn on the Park won the European Hotel of the Year award.<\/p>\n

\"4mua-3-300x172\"<\/a><\/p>\n

Four Seasons Hotel in Hong Kong<\/em><\/p>\n

4 decisions for success<\/strong><\/p>\n

Over its history, Four Seasons made 4 important decisions that later became the foundation of this hotel group's business model.<\/p>\n

The first decision concerned quality.<\/p>\n

Rather than offering everything to everyone, Four Seasons focuses on a single goal: becoming the best hotel in each area, a medium-sized hotel with outstanding quality.<\/p>\n

The second decision concerned service.<\/p>\n

By the mid-1970s, the company was heading south. Success in that market required a strength, and Four Seasons chose service\u2014the factor behind its London hotel's success. True luxury came not from architecture or decor but from service. Four Seasons therefore aimed to make service its distinguishing feature and competitive advantage.<\/p>\n

Within a few years, the group's hotel portfolio included 10 hotels across Canada and in San Francisco and Chicago. By the end of the 1970s, Four Seasons had entered the US market under its own brand in Washington, DC.
\nNg\u1ecdc Di\u1ec7p<\/strong><\/p>\n

Ch\u01b0\u01a1ng tr\u00ecnh li\u00ean quan t\u1ea1i YUP Education:<\/strong> X-Startup \u2013 kh\u00f3a h\u1ecdc kh\u1edfi nghi\u1ec7p \u00abKh\u1edfi Ch\u00e1nh Nghi\u1ec7p\u00bb<\/a> \u00b7 The Journey \u2013 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n doanh nh\u00e2n<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Ng\u01b0\u1eddi thanh ni\u00ean v\u1edbi tu\u1ed5i th\u01a1 v\u1ea5t v\u1ea3, chuy\u1ec3n nh\u00e0 t\u1edbi 15 l\u1ea7n trong 16 n\u0103m \u0111\u1ea7u \u0111\u1eddi, cu\u1ed1i c\u00f9ng \u0111\u00e3 th\u1eadt s\u1ef1 th\u00e0nh c\u00f4ng v\u1edbi tri\u1ebft l\u00fd s\u1ed1ng v\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111\u1ea7y \u1ea5n t\u01b0\u1ee3ng. \u1ede tu\u1ed5i 29, ng\u01b0\u1eddi thanh ni\u00ean Issadore \u201cIssy\u201d Sharp \u0111\u00e3 kh\u1edfi \u0111\u1ea7u \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a m\u1ed9t kh\u00e1ch […]<\/p>\n","protected":false},"author":1,"featured_media":972,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134,16,61,22],"tags":[],"class_list":["post-970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-bao-chi","category-kinh-nghiem-khoi-nghiep","category-tin-tuc-bao-chi"],"_links":{"self":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/comments?post=970"}],"version-history":[{"count":5,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/970\/revisions"}],"predecessor-version":[{"id":17901,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/posts\/970\/revisions\/17901"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media\/972"}],"wp:attachment":[{"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/categories?post=970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yup.edu.vn\/en\/wp-json\/wp\/v2\/tags?post=970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}