To make an impression, some stores and service companies around the world appeal to customers’ psychology through care that exceeds expectations.
A food store in Montréal, Québec (Canada) decided to grow vegetables on its roof instead of sourcing them elsewhere, and stream live footage to the shopping area so customers could trace their origins as visually as possible.
A supermarket in the Netherlands is so attentive that it has set up a dedicated area for trying toilet paper, helping customers choose the kind they like.
In IKEA stores, umbrellas cost 4.99 USD when it is sunny, but are discounted by up to 50% when it rains.
At a restaurant in Johannesburg, South Africa, 400 loyal regular diners each have their own knife, kept in a place of honor.
A Singaporean airline once surprised passengers landing in Manila (Philippines) by giving each a Christmas gift labeled with their name on the baggage carousel before their luggage appeared.
A taxi company in California (USA) decided to compete with other companies by installing karaoke systems in its cars. Many passengers asked to travel farther so they could finish the songs they were singing.
A shoe store in the United States provides 3 different types of terrain so customers can try out its products.
If you forget to prepare a sign to pick up visitors or welcome relatives, Amsterdam Airport in the Netherlands has a banner printer available.
At a grocery store in Italy, shoppers bringing pets have access to specially designed carts for small dogs.
An airport in Columbus, Ohio (USA), pays special attention to women. It has installed a dispenser offering free tampons and sanitary pads in the restroom.
Collected.
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