Before placing an order or using services, you must agree to YUP's Personal Information Protection Policy. To ensure the safety and protection of your personal information, please carefully read and agree to the privacy policies below:

1. Purpose of collecting personal information

YUP collects customers' personal information only for the following purposes:

Identity verification: YUP may request personal information such as name, address, phone number, and email address to verify customers' identities and ensure accuracy during transactions and service provision.

Order processing: YUP collects personal information such as shipping addresses and payment details to process customers' orders and deliver to the correct address.

Improving the customer experience: Personal information is used to provide better services to customers, including customer support, product advice, and relevant information.

Customizing the experience: YUP may use personal information to customize and personalize customers’ shopping experiences on YUP’s website, including providing relevant product information, offers, or suggestions.

2. Scope of information use

YUP is committed to protecting customers' personal information and using it only as necessary to provide services and meet customers' requests. Customers' personal information will not be shared, disclosed, or sold to any third party without their explicit consent, except where legally required or necessary to protect the rights, property, or security of YUP or its customers.

YUP maintains appropriate security measures to protect customers' personal information and complies with applicable data protection regulations.

3. People or organizations that may access information

YUP undertakes not to share, sell, or disclose customers' personal information to any third party except in the following cases:

1. Service partners: YUP may share personal information with service partners helping it provide products and services to customers. These partners must comply with information-security requirements and use personal information only for the specified purpose.

2. Legal compliance: YUP may disclose personal information when requested by law enforcement authorities to comply with regulations, legal procedures or YUP's rights.

4. Information retention period

YUP will retain customers' personal information while they use the services and for as long as necessary to fulfill the stated collection purposes. Once no longer necessary, YUP will delete or conceal customers' personal information.

5. Information about the entity collecting and managing personal information

If you have any questions or need help concerning the collection and processing of customer information, please contact YUP in person, by phone or by email using the details below:

Organization name: YUP JOINT STOCK COMPANY

Address: 150 Lê Văn Sỹ, Ward 10, Phú Nhuận District

Email: support@yup.edu.vn

Hotline: 0903 84 80 83

6. Managing personal data

Customers have the right to access and correct their personal information by logging into their account on the website or contacting YUP through the contact details provided.